Terms and Conditions
====================
Last updated: October 12, 2021
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
==============================
Interpretation
————–
The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
———–
For the purposes of these Terms and Conditions:
* Application means the software program provided by the Company downloaded
by You on any electronic device, named Revit HVAC Loads Toolkit
* Application Store means the digital distribution service operated and
developed by Autodesk Inc. (Autodesk App Store) in which the Application has been downloaded.
* Affiliate means an entity that controls, is controlled by or is under
common control with a party, where “control” means ownership of 50% or
more of the shares, equity interest or other securities entitled to vote
for election of directors or other managing authority.
* Account means a unique account created for You to access our Service or
parts of our Service.
* Country refers to: Delaware, United States
* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Ripple Engineering Corporation, 8 The Green, Ste A,
Dover, DE 19901.
* Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
* Feedback means feedback, innovations or suggestions sent by You regarding
the attributes, performance or features of our Service.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Application.
* Terms and Conditions (also referred as “Terms”) mean these Terms and
Conditions that form the entire agreement between You and the Company
regarding the use of the Service.
* Third-party Social Media Service means any services or content (including
data, information, products or services) provided by a third-party that
may be displayed, included or made available by the Service.
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Acknowledgment
==============
These are the Terms and Conditions governing the use of this Service and the
agreement that operates between You and the Company. These Terms and
Conditions set out the rights and obligations of all users regarding the use
of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and
compliance with these Terms and Conditions. These Terms and Conditions apply
to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and
Conditions. If You disagree with any part of these Terms and Conditions then
You may not access the Service.
You represent that you are over the age of 18. The Company does not permit
those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance
of and compliance with the Privacy Policy of the Company. Our Privacy Policy
describes Our policies and procedures on the collection, use and disclosure of
Your personal information when You use the Application or the Website and
tells You about Your privacy rights and how the law protects You. Please read
Our Privacy Policy carefully before using Our Service.
Placing Orders for Goods
========================
By placing an Order for Goods through the Service, You warrant that You are
legally capable of entering into binding contracts.
Your Information
—————-
If You wish to place an Order for Goods available on the Service, You may be
asked to supply certain information relevant to Your Order including, without
limitation, Your name, Your email, Your phone number, Your credit card number,
the expiration date of Your credit card, Your billing address, and Your
shipping information.
You represent and warrant that: (i) You have the legal right to use any credit
or debit card(s) or other payment method(s) in connection with any Order; and
that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the
information to payment processing third parties for purposes of facilitating
the completion of Your Order.
Order Cancellation
——————
We reserve the right to refuse or cancel Your Order at any time for certain
reasons including but not limited to:
* Goods availability
* Errors in the description or prices for Goods
* Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an
unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Any Goods you purchase can only be returned in accordance with these Terms and
Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our
Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the
same condition as You received them. You should also include all of the
products instructions, documents and wrappings. Goods that are damaged or not
in the same condition as You received them or which are worn simply beyond
opening the original packaging will not be refunded. You should therefore take
reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive
the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the
following Goods:
* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
* The supply of digital content which is not supplied on a tangible medium.
Availability, Errors and Inaccuracies
————————————-
We are constantly updating Our offerings of Goods on the Service. The Goods
available on Our Service may be mispriced, described inaccurately, or
unavailable, and We may experience delays in updating information regarding
our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any
information, including prices, product images, specifications, availability,
and services. We reserve the right to change or update information and to
correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
————-
The Company reserves the right to revise its prices at any time prior to
accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an
Order in the event of any occurrence affecting delivery caused by government
action, variation in customs duties, increased shipping charges, higher
foreign exchange costs and any other matter beyond the control of the Company.
In that event, You will have the right to cancel Your Order.
Payments
——–
All Goods purchased are subject to a one-time payment. Payment can be made
through various payment methods we have available, such as Visa, MasterCard,
Affinity Card, American Express cards or online payment methods (PayPal, for
example).
Payment cards (credit cards or debit cards) are subject to validation checks
and authorization by Your card issuer. If we do not receive the required
authorization, We will not be liable for any delay or non-delivery of Your
Order.
User Accounts
=============
When You create an account with Us, You must provide Us information that is
accurate, complete, and current at all times. Failure to do so constitutes a
breach of the Terms, which may result in immediate termination of Your account
on Our Service.
You are responsible for safeguarding the password that You use to access the
Service and for any activities or actions under Your password, whether Your
password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us
immediately upon becoming aware of any breach of security or unauthorized use
of Your account.
You may not use as a username the name of another person or entity or that is
not lawfully available for use, a name or trademark that is subject to any
rights of another person or entity other than You without appropriate
authorization, or a name that is otherwise offensive, vulgar or obscene.
Your Feedback to Us
===================
You assign all rights, title and interest in any Feedback You provide the
Company. If for any reason such assignment is ineffective, You agree to grant
the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide
right and license to use, reproduce, disclose, sub-license, distribute, modify
and exploit such Feedback without restriction.
Links to Other Websites
=======================
Our Service may contain links to third-party web sites or services that are
not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the
content, privacy policies, or practices of any third party web sites or
services. You further acknowledge and agree that the Company shall not be
responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with the use of or reliance on any
such content, goods or services available on or through any such web sites or
services.
We strongly advise You to read the terms and conditions and privacy policies
of any third-party web sites or services that You visit.
Termination
===========
We may terminate or suspend Your Account immediately, without prior notice or
liability, for any reason whatsoever, including without limitation if You
breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You
wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
=======================
Notwithstanding any damages that You might incur, the entire liability of the
Company and any of its suppliers under any provision of this Terms and Your
exclusive remedy for all of the foregoing shall be limited to the amount
actually paid by You through the Service or 100 USD if You haven’t purchased
anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the
Company or its suppliers be liable for any special, incidental, indirect, or
consequential damages whatsoever (including, but not limited to, damages for
loss of profits, loss of data or other information, for business interruption,
for personal injury, loss of privacy arising out of or in any way related to
the use of or inability to use the Service, third-party software and/or third-
party hardware used with the Service, or otherwise in connection with any
provision of this Terms), even if the Company or any supplier has been advised
of the possibility of such damages and even if the remedy fails of its
essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of
liability for incidental or consequential damages, which means that some of
the above limitations may not apply. In these states, each party’s liability
will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
==========
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults
and defects without warranty of any kind. To the maximum extent permitted
under applicable law, the Company, on its own behalf and on behalf of its
Affiliates and its and their respective licensors and service providers,
expressly disclaims all warranties, whether express, implied, statutory or
otherwise, with respect to the Service, including all implied warranties of
merchantability, fitness for a particular purpose, title and non-infringement,
and warranties that may arise out of course of dealing, course of performance,
usage or trade practice. Without limitation to the foregoing, the Company
provides no warranty or undertaking, and makes no representation of any kind
that the Service will meet Your requirements, achieve any intended results, be
compatible or work with any other software, applications, systems or services,
operate without interruption, meet any performance or reliability standards or
be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s
provider makes any representation or warranty of any kind, express or implied:
(i) as to the operation or availability of the Service, or the information,
content, and materials or products included thereon; (ii) that the Service
will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or
currency of any information or content provided through the Service; or (iv)
that the Service, its servers, the content, or e-mails sent from or on behalf
of the Company are free of viruses, scripts, trojan horses, worms, malware,
timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties
or limitations on applicable statutory rights of a consumer, so some or all of
the above exclusions and limitations may not apply to You. But in such a case
the exclusions and limitations set forth in this section shall be applied to
the greatest extent enforceable under applicable law.
Governing Law
=============
The laws of the Country, excluding its conflicts of law rules, shall govern
this Terms and Your use of the Service. Your use of the Application may also
be subject to other local, state, national, or international laws.
Disputes Resolution
===================
If You have any concern or dispute about the Service, You agree to first try
to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
=============================
If You are a European Union consumer, you will benefit from any mandatory
provisions of the law of the country in which you are resident in.
United States Legal Compliance
==============================
You represent and warrant that (i) You are not located in a country that is
subject to the United States government embargo, or that has been designated
by the United States government as a “terrorist supporting” country, and (ii)
You are not listed on any United States government list of prohibited or
restricted parties.
Severability and Waiver
=======================
Severability
————
If any provision of these Terms is held to be unenforceable or invalid, such
provision will be changed and interpreted to accomplish the objectives of such
provision to the greatest extent possible under applicable law and the
remaining provisions will continue in full force and effect.
Waiver
——
Except as provided herein, the failure to exercise a right or to require
performance of an obligation under this Terms shall not effect a party’s
ability to exercise such right or require such performance at any time
thereafter nor shall be the waiver of a breach constitute a waiver of any
subsequent breach.
Translation Interpretation
==========================
These Terms and Conditions may have been translated if We have made them
available to You on our Service. You agree that the original English text
shall prevail in the case of a dispute.
Changes to These Terms and Conditions
=====================================
We reserve the right, at Our sole discretion, to modify or replace these Terms
at any time. If a revision is material We will make reasonable efforts to
provide at least 30 days’ notice prior to any new terms taking effect. What
constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become
effective, You agree to be bound by the revised terms. If You do not agree to
the new terms, in whole or in part, please stop using the website and the
Service.
Contact Us
==========
If you have any questions about these Terms and Conditions, You can contact
us:
* By email: Legal@RippleEngineeringSoftware.com
Privacy Policy
==============
This Privacy Policy describes Our policies and procedures on the collection,
use and disclosure of Your information when You use the Service and tells You
about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of information in accordance with
this Privacy Policy.
Interpretation and Definitions
==============================
Interpretation
————–
The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
———–
For the purposes of this Privacy Policy:
* Account means a unique account created for You to access our Service or
parts of our Service.
* Business , for the purpose of the CCPA (California Consumer Privacy Act),
refers to the Company as the legal entity that collects Consumers’
personal information and determines the purposes and means of the
processing of Consumers’ personal information, or on behalf of which such
information is collected and that alone, or jointly with others,
determines the purposes and means of the processing of consumers’ personal
information, that does business in the State of California.
* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Ripple Engineering Corporation, 8 The Green, Ste A
Dover, DE 19901.
For the purpose of the GDPR, the Company is the Data Controller.
* Consumer , for the purpose of the CCPA (California Consumer Privacy Act),
means a natural person who is a California resident. A resident, as
defined in the law, includes (1) every individual who is in the USA for
other than a temporary or transitory purpose, and (2) every individual who
is domiciled in the USA who is outside the USA for a temporary or
transitory purpose.
* Cookies are small files that are placed on Your computer, mobile device or
any other device by a website, containing the details of Your browsing
history on that website among its many uses.
* Country refers to: Delaware, United States
* Data Controller , for the purposes of the GDPR (General Data Protection
Regulation), refers to the Company as the legal person which alone or
jointly with others determines the purposes and means of the processing of
Personal Data.
* Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
* Do Not Track (DNT) is a concept that has been promoted by US regulatory
authorities, in particular the U.S. Federal Trade Commission (FTC), for
the Internet industry to develop and implement a mechanism for allowing
internet users to control the tracking of their online activities across
websites.
* Personal Data is any information that relates to an identified or
identifiable individual.
For the purposes for GDPR, Personal Data means any information relating to
You such as a name, an identification number, location data, online
identifier or to one or more factors specific to the physical,
physiological, genetic, mental, economic, cultural or social identity.
For the purposes of the CCPA, Personal Data means any information that
identifies, relates to, describes or is capable of being associated with,
or could reasonably be linked, directly or indirectly, with You.
* Sale , for the purpose of the CCPA (California Consumer Privacy Act),
means selling, renting, releasing, disclosing, disseminating, making
available, transferring, or otherwise communicating orally, in writing, or
by electronic or other means, a Consumer’s personal information to another
business or a third party for monetary or other valuable consideration.
* Service refers to the Website.
* Service Provider means any natural or legal person who processes the data
on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide
the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used. For
the purpose of the GDPR, Service Providers are considered Data Processors.
* Third-party Social Media Service refers to any website or any social
network website through which a User can log in or create an account to
use the Service.
* Usage Data refers to data collected automatically, either generated by the
use of the Service or from the Service infrastructure itself (for example,
the duration of a page visit).
* Website refers to Ripple Engineering Software, accessible from
[rippleengineeringsoftware.com](rippleengineeringsoftware.com)
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Under GDPR (General Data Protection Regulation), You can be referred to as
the Data Subject or as the User as you are the individual using the
Service.
Collecting and Using Your Personal Data
=======================================
Types of Data Collected
———————–
Personal Data
~~~~~~~~~~~~~
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
* Bank account information in order to pay for products and/or services
within the Service
* Usage Data
When You pay for a product and/or a service via bank transfer, We may ask You
to provide information to facilitate this transaction and to verify Your
identity. Such information may include, without limitation:
* Date of birth
* Passport or National ID card
* Bank card statement
* Other information linking You to an address
Usage Data
~~~~~~~~~~
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect
certain information automatically, including, but not limited to, the type of
mobile device You use, Your mobile device unique ID, the IP address of Your
mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze
Our Service. The technologies We use may include:
* Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies, You
may not be able to use some parts of our Service. Unless you have adjusted
Your browser setting so that it will refuse Cookies, our Service may use
Cookies.
* Flash Cookies. Certain features of our Service may use local stored
objects (or Flash Cookies) to collect and store information about Your
preferences or Your activity on our Service. Flash Cookies are not managed
by the same browser settings as those used for Browser Cookies. For more
information on how You can delete Flash Cookies, please read “Where can I
change the settings for disabling, or deleting local shared objects?”
available at <https://helpx.adobe.com/flash-player/kb/disable-local-
shared-objects-
flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_>
* Web Beacons. Certain sections of our Service and our emails may contain
small electronic files known as web beacons (also referred to as clear
gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server
integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. You can learn more
about cookies here: [All About Cookies by
TermsFeed](https://www.termsfeed.com/blog/cookies/).
We use both Session and Persistent Cookies for the purposes set out below:
* Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with
those services.
* Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies
on the Website.
* Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use
the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences
every time You use the Website.
For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy
Policy.
Use of Your Personal Data
————————-
The Company may use Personal Data for the following purposes:
* To provide and maintain our Service , including to monitor the usage of
our Service.
* To manage Your Account: to manage Your registration as a user of the
Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered
user.
* For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services
You have purchased or of any other contract with Us through the Service.
* To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of electronic communication, such as a mobile
application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable for
their implementation.
* To provide You with news, special offers and general information about
other goods, services and events which we offer that are similar to those
that you have already purchased or enquired about unless You have opted
not to receive such information.
* To manage Your requests: To attend and manage Your requests to Us.
* For business transfers: We may use Your information to evaluate or conduct
a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of Our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in
which Personal Data held by Us about our Service users is among the assets
transferred.
* For other purposes : We may use Your information for other purposes, such
as data analysis, identifying usage trends, determining the effectiveness
of our promotional campaigns and to evaluate and improve our Service,
products, services, marketing and your experience.
We may share Your personal information in the following situations:
* With Service Providers: We may share Your personal information with
Service Providers to monitor and analyze the use of our Service, for
payment processing, to contact You.
* For business transfers: We may share or transfer Your personal information
in connection with, or during negotiations of, any merger, sale of Company
assets, financing, or acquisition of all or a portion of Our business to
another company.
* With Affiliates: We may share Your information with Our affiliates, in
which case we will require those affiliates to honor this Privacy Policy.
Affiliates include Our parent company and any other subsidiaries, joint
venture partners or other companies that We control or that are under
common control with Us.
* With business partners: We may share Your information with Our business
partners to offer You certain products, services or promotions.
* With other users: when You share personal information or otherwise
interact in the public areas with other users, such information may be
viewed by all users and may be publicly distributed outside. If You
interact with other users or register through a Third-Party Social Media
Service, Your contacts on the Third-Party Social Media Service may see
Your name, profile, pictures and description of Your activity. Similarly,
other users will be able to view descriptions of Your activity,
communicate with You and view Your profile.
* With Your consent : We may disclose Your personal information for any
other purpose with Your consent.
Retention of Your Personal Data
——————————-
The Company will retain Your Personal Data only for as long as is necessary
for the purposes set out in this Privacy Policy. We will retain and use Your
Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data
is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time
periods.
Transfer of Your Personal Data
——————————
Your information, including Personal Data, is processed at the Company’s
operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to —
and maintained on — computers located outside of Your state, province, country
or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data
is treated securely and in accordance with this Privacy Policy and no transfer
of Your Personal Data will take place to an organization or a country unless
there are adequate controls in place including the security of Your data and
other personal information.
Disclosure of Your Personal Data
——————————–
Business Transactions
~~~~~~~~~~~~~~~~~~~~~
If the Company is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your Personal
Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
~~~~~~~~~~~~~~~
Under certain circumstances, the Company may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).
Other legal requirements
~~~~~~~~~~~~~~~~~~~~~~~~
The Company may disclose Your Personal Data in the good faith belief that such
action is necessary to:
* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability
Security of Your Personal Data
——————————
The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is
100% secure. While We strive to use commercially acceptable means to protect
Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
============================================================
The Service Providers We use may have access to Your Personal Data. These
third-party vendors collect, store, use, process and transfer information
about Your activity on Our Service in accordance with their Privacy Policies.
Payments
——–
We may provide paid products and/or services within the Service. In that case,
we may use third-party services for payment processing (e.g. payment
processors).
We will not store or collect Your payment card details. That information is
provided directly to Our third-party payment processors whose use of Your
personal information is governed by their Privacy Policy. These payment
processors adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa,
Mastercard, American Express and Discover. PCI-DSS requirements help ensure
the secure handling of payment information.
* Stripe
Their Privacy Policy can be viewed at <https://stripe.com/us/privacy>
* PayPal
Their Privacy Policy can be viewed at
<https://www.paypal.com/webapps/mpp/ua/privacy-full>
When You use Our Service to pay a product and/or service via bank transfer, We
may ask You to provide information to facilitate this transaction and to
verify Your identity.
GDPR Privacy
============
Legal Basis for Processing Personal Data under GDPR
—————————————————
We may process Personal Data under the following conditions:
* Consent: You have given Your consent for processing Personal Data for one
or more specific purposes.
* Performance of a contract: Provision of Personal Data is necessary for the
performance of an agreement with You and/or for any pre-contractual
obligations thereof.
* Legal obligations: Processing Personal Data is necessary for compliance
with a legal obligation to which the Company is subject.
* Vital interests: Processing Personal Data is necessary in order to protect
Your vital interests or of another natural person.
* Public interests: Processing Personal Data is related to a task that is
carried out in the public interest or in the exercise of official
authority vested in the Company.
* Legitimate interests: Processing Personal Data is necessary for the
purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis
that applies to the processing, and in particular whether the provision of
Personal Data is a statutory or contractual requirement, or a requirement
necessary to enter into a contract.
Your Rights under the GDPR
————————–
The Company undertakes to respect the confidentiality of Your Personal Data
and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the
EU, to:
* Request access to Your Personal Data. The right to access, update or
delete the information We have on You. Whenever made possible, you can
access, update or request deletion of Your Personal Data directly within
Your account settings section. If you are unable to perform these actions
yourself, please contact Us to assist You. This also enables You to
receive a copy of the Personal Data We hold about You.
* Request correction of the Personal Data that We hold about You. You have
the right to to have any incomplete or inaccurate information We hold
about You corrected.
* Object to processing of Your Personal Data. This right exists where We are
relying on a legitimate interest as the legal basis for Our processing and
there is something about Your particular situation, which makes You want
to object to our processing of Your Personal Data on this ground. You also
have the right to object where We are processing Your Personal Data for
direct marketing purposes.
* Request erasure of Your Personal Data. You have the right to ask Us to
delete or remove Personal Data when there is no good reason for Us to
continue processing it.
* Request the transfer of Your Personal Data. We will provide to You, or to
a third-party You have chosen, Your Personal Data in a structured,
commonly used, machine-readable format. Please note that this right only
applies to automated information which You initially provided consent for
Us to use or where We used the information to perform a contract with You.
* Withdraw Your consent. You have the right to withdraw Your consent on
using your Personal Data. If You withdraw Your consent, We may not be able
to provide You with access to certain specific functionalities of the
Service.
Exercising of Your GDPR Data Protection Rights
———————————————-
You may exercise Your rights of access, rectification, cancellation and
opposition by contacting Us. Please note that we may ask You to verify Your
identity before responding to such requests. If You make a request, We will
try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our
collection and use of Your Personal Data. For more information, if You are in
the European Economic Area (EEA), please contact Your local data protection
authority in the EEA.
CCPA Privacy
============
This privacy notice section for California residents supplements the
information contained in Our Privacy Policy and it applies solely to all
visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
——————————————–
We collect information that identifies, relates to, describes, references, is
capable of being associated with, or could reasonably be linked, directly or
indirectly, with a particular Consumer or Device. The following is a list of
categories of personal information which we may collect or may have been
collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are
those defined in the CCPA. This does not mean that all examples of that
category of personal information were in fact collected by Us, but reflects
our good faith belief to the best of our knowledge that some of that
information from the applicable category may be and may have been collected.
For example, certain categories of personal information would only be
collected if You provided such personal information directly to Us.
* Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier,
online identifier, Internet Protocol address, email address, account name,
driver’s license number, passport number, or other similar identifiers.
Collected: Yes.
* Category B: Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical
characteristics or description, address, telephone number, passport
number, driver’s license or state identification card number, insurance
policy number, education, employment, employment history, bank account
number, credit card number, debit card number, or any other financial
information, medical information, or health insurance information. Some
personal information included in this category may overlap with other
categories.
Collected: Yes.
* Category C: Protected classification characteristics under California or
federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin,
citizenship, religion or creed, marital status, medical condition,
physical or mental disability, sex (including gender, gender identity,
gender expression, pregnancy or childbirth and related medical
conditions), sexual orientation, veteran or military status, genetic
information (including familial genetic information).
Collected: No.
* Category D: Commercial information.
Examples: Records and history of products or services purchased or
considered.
Collected: Yes.
* Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological
characteristics, or activity patterns used to extract a template or other
identifier or identifying information, such as, fingerprints, faceprints,
and voiceprints, iris or retina scans, keystroke, gait, or other physical
patterns, and sleep, health, or exercise data.
Collected: No.
* Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Collected: Yes.
* Category G: Geolocation data.
Examples: Approximate physical location.
Collected: No.
* Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar
information.
Collected: No.
* Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
* Category J: Non-public education information (per the Family Educational
Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an
educational institution or party acting on its behalf, such as grades,
transcripts, class lists, student schedules, student identification codes,
student financial information, or student disciplinary records.
Collected: No.
* Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics,
psychological trends, predispositions, behavior, attitudes, intelligence,
abilities, and aptitudes.
Collected: No.
Under CCPA, personal information does not include:
* Publicly available information from government records
* Deidentified or aggregated consumer information
* Information excluded from the CCPA’s scope, such as:
* Health or medical information covered by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and the California
Confidentiality of Medical Information Act (CMIA) or clinical trial data
* Personal Information covered by certain sector-specific privacy laws,
including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley
Act (GLBA) or California Financial Information Privacy Act (FIPA), and
the Driver’s Privacy Protection Act of 1994
Sources of Personal Information
——————————-
We obtain the categories of personal information listed above from the
following categories of sources:
* Directly from You. For example, from the forms You complete on our
Service, preferences You express or provide through our Service, or from
Your purchases on our Service.
* Indirectly from You. For example, from observing Your activity on our
Service.
* Automatically from You. For example, through cookies We or our Service
Providers set on Your Device as You navigate through our Service.
* From Service Providers. For example, third-party vendors for payment
processing, or other third-party vendors that We use to provide the
Service to You.
Use of Personal Information for Business Purposes or Commercial Purposes
————————————————————————
We may use or disclose personal information We collect for “business purposes”
or “commercial purposes” (as defined under the CCPA), which may include the
following examples:
* To operate our Service and provide You with our Service.
* To provide You with support and to respond to Your inquiries, including to
investigate and address Your concerns and monitor and improve our Service.
* To fulfill or meet the reason You provided the information. For example,
if You share Your contact information to ask a question about our Service,
We will use that personal information to respond to Your inquiry. If You
provide Your personal information to purchase a product or service, We
will use that information to process Your payment and facilitate delivery.
* To respond to law enforcement requests and as required by applicable law,
court order, or governmental regulations.
* As described to You when collecting Your personal information or as
otherwise set forth in the CCPA.
* For internal administrative and auditing purposes.
* To detect security incidents and protect against malicious, deceptive,
fraudulent or illegal activity, including, when necessary, to prosecute
those responsible for such activities.
Please note that the examples provided above are illustrative and not intended
to be exhaustive. For more details on how we use this information, please
refer to the “Use of Your Personal Data” section.
If We decide to collect additional categories of personal information or use
the personal information We collected for materially different, unrelated, or
incompatible purposes We will update this Privacy Policy.
Disclosure of Personal Information for Business Purposes or Commercial
Purposes
——————————————————————————-
We may use or disclose and may have used or disclosed in the last twelve (12)
months the following categories of personal information for business or
commercial purposes:
* Category A: Identifiers
* Category B: Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e))
* Category D: Commercial information
* Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA.
This does not mean that all examples of that category of personal information
were in fact disclosed, but reflects our good faith belief to the best of our
knowledge that some of that information from the applicable category may be
and may have been disclosed.
When We disclose personal information for a business purpose or a commercial
purpose, We enter a contract that describes the purpose and requires the
recipient to both keep that personal information confidential and not use it
for any purpose except performing the contract.
Sale of Personal Information
—————————-
As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing,
disclosing, disseminating, making available, transferring, or otherwise
communicating orally, in writing, or by electronic or other means, a
consumer’s personal information by the business to a third party for valuable
consideration. This means that We may have received some kind of benefit in
return for sharing personal Iinformation, but not necessarily a monetary
benefit.
Please note that the categories listed below are those defined in the CCPA.
This does not mean that all examples of that category of personal information
were in fact sold, but reflects our good faith belief to the best of our
knowledge that some of that information from the applicable category may be
and may have been shared for value in return.
We may sell and may have sold in the last twelve (12) months the following
categories of personal information:
* Category A: Identifiers
* Category B: Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e))
* Category D: Commercial information
* Category F: Internet or other similar network activity
Share of Personal Information
—————————–
We may share Your personal information identified in the above categories with
the following categories of third parties:
* Service Providers
* Payment processors
* Our affiliates
* Our business partners
* Third party vendors to whom You or Your agents authorize Us to disclose
Your personal information in connection with products or services We
provide to You
Sale of Personal Information of Minors Under 16 Years of Age
————————————————————
We do not sell the personal information of Consumers We actually know are less
than 16 years of age, unless We receive affirmative authorization (the “right
to opt-in”) from either the Consumer who is between 13 and 16 years of age, or
the parent or guardian of a Consumer less than 13 years of age. Consumers who
opt-in to the sale of personal information may opt-out of future sales at any
time. To exercise the right to opt-out, You (or Your authorized
representative) may submit a request to Us by contacting Us.
If You have reason to believe that a child under the age of 13 (or 16) has
provided Us with personal information, please contact Us with sufficient
detail to enable Us to delete that information.
Your Rights under the CCPA
————————–
The CCPA provides California residents with specific rights regarding their
personal information. If You are a resident of California, You have the
following rights:
* The right to notice. You have the right to be notified which categories of
Personal Data are being collected and the purposes for which the Personal
Data is being used.
* The right to request. Under CCPA, You have the right to request that We
disclose information to You about Our collection, use, sale, disclosure
for business purposes and share of personal information. Once We receive
and confirm Your request, We will disclose to You:
* The categories of personal information We collected about You
* The categories of sources for the personal information We collected
about You
* Our business or commercial purpose for collecting or selling that
personal information
* The categories of third parties with whom We share that personal
information
* The specific pieces of personal information We collected about You
* If we sold Your personal information or disclosed Your personal
information for a business purpose, We will disclose to You:
* The categories of personal information categories sold
* The categories of personal information categories disclosed
* The right to say no to the sale of Personal Data (opt-out). You have the
right to direct Us to not sell Your personal information. To submit an
opt-out request please contact Us.
* The right to delete Personal Data. You have the right to request the
deletion of Your Personal Data, subject to certain exceptions. Once We
receive and confirm Your request, We will delete (and direct Our Service
Providers to delete) Your personal information from our records, unless an
exception applies. We may deny Your deletion request if retaining the
information is necessary for Us or Our Service Providers to:
* Complete the transaction for which We collected the personal
information, provide a good or service that You requested, take actions
reasonably anticipated within the context of our ongoing business
relationship with You, or otherwise perform our contract with You.
* Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such
activities.
* Debug products to identify and repair errors that impair existing
intended functionality.
* Exercise free speech, ensure the right of another consumer to exercise
their free speech rights, or exercise another right provided for by law.
* Comply with the California Electronic Communications Privacy Act (Cal.
Penal Code § 1546 et. seq.).
* Engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest that adheres to all other applicable
ethics and privacy laws, when the information’s deletion may likely
render impossible or seriously impair the research’s achievement, if You
previously provided informed consent.
* Enable solely internal uses that are reasonably aligned with consumer
expectations based on Your relationship with Us.
* Comply with a legal obligation.
* Make other internal and lawful uses of that information that are
compatible with the context in which You provided it.
* The right not to be discriminated against. You have the right not to be
discriminated against for exercising any of Your consumer’s rights,
including by:
* Denying goods or services to You
* Charging different prices or rates for goods or services, including the
use of discounts or other benefits or imposing penalties
* Providing a different level or quality of goods or services to You
* Suggesting that You will receive a different price or rate for goods or
services or a different level or quality of goods or services
Exercising Your CCPA Data Protection Rights
——————————————-
In order to exercise any of Your rights under the CCPA, and if You are a
California resident, You can contact Us:
* By email: legal@rippleengineeringsoftware.com
Only You, or a person registered with the California Secretary of State that
You authorize to act on Your behalf, may make a verifiable request related to
Your personal information.
Your request to Us must:
* Provide sufficient information that allows Us to reasonably verify You are
the person about whom We collected personal information or an authorized
representative
* Describe Your request with sufficient detail that allows Us to properly
understand, evaluate, and respond to it
We cannot respond to Your request or provide You with the required information
if We cannot:
* Verify Your identity or authority to make the request
* And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge within 45
days of receiving Your verifiable request. The time period to provide the
required information may be extended once by an additional 45 days when
reasonable necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the
verifiable request’s receipt.
For data portability requests, We will select a format to provide Your
personal information that is readily useable and should allow You to transmit
the information from one entity to another entity without hindrance.
Do Not Sell My Personal Information
———————————–
You have the right to opt-out of the sale of Your personal information. Once
We receive and confirm a verifiable consumer request from You, we will stop
selling Your personal information. To exercise Your right to opt-out, please
contact Us.
“Do Not Track” Policy as Required by California Online Privacy Protection Act
(CalOPPA)
========================================================================
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities.
If You are visiting such websites, You can set Your preferences in Your web
browser to inform websites that You do not want to be tracked. You can enable
or disable DNT by visiting the preferences or settings page of Your web
browser.
Your California Privacy Rights (California’s Shine the Light law)
=================================================================
Under California Civil Code Section 1798 (California’s Shine the Light law),
California residents with an established business relationship with us can
request information once a year about sharing their Personal Data with third
parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light
law, and if You are a California resident, You can contact Us using the
contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions
Code Section 22581)
=====================================================================================
California Business and Professions Code section 22581 allow California
residents under the age of 18 who are registered users of online sites,
services or applications to request and obtain removal of content or
information they have publicly posted.
To request removal of such data, and if You are a California resident, You can
contact Us using the contact information provided below, and include the email
address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive
removal of content or information posted online and that the law may not
permit or require removal in certain circumstances.
Links to Other Websites
=======================
Our Service may contain links to other websites that are not operated by Us.
If You click on a third party link, You will be directed to that third party’s
site. We strongly advise You to review the Privacy Policy of every site You
visit.
We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
Changes to this Privacy Policy
==============================
We may update Our Privacy Policy from time to time. We will notify You of any
changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior
to the change becoming effective and update the “Last updated” date at the top
of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this
page.
Contact Us
==========
If you have any questions about this Privacy Policy, You can contact us:
* By email: legal@rippleengineeringsoftware.com
